1. Overview
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At Grezitech, we strive to ensure customer satisfaction. Our refund policy outlines when and how refunds may apply for products or services purchased from us.
2. Eligibility for Refunds
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Refunds are only applicable for digital products or services purchased directly from Grezitech that meet refund criteria within 7 days of purchase, provided they have not been used or accessed.
3. Non-Refundable Items
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The following are non-refundable:
- Customized or tailored solutions
- Training services already attended
- Software licenses already activated
- Consultation sessions already delivered
4. Refund Process
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Once your refund request is received and approved, we will notify you via email. Approved refunds are processed within 7–14 business days, using your original payment method.
5. Late or Missing Refunds
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If you haven’t received your refund within 14 business days, please check your bank account or contact your payment provider. If the issue persists, reach us at
[email protected].
6. Changes to This Policy
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Grezitech reserves the right to amend this Refund Policy at any time. Updates will be reflected on this page with a new revision date.
