How to build customer loyalty
July 26, 2020
No matter the size of the business, customer loyalty is inarguably very important. Studies have shown that repeat customers tend to spend about 67 percent more than new customers. Also, it is more expensive trying to attract new customers than keeping existing customers.
Grezitech Systems has recommended real ways to create and keep up customer loyalty. You may consider implementing a few of the strategies shown below:
- Set up ways to communicate with your customers.
- Consider different payment plans.
- Offer a head start.
- Provide great customer service.
- Give customers a reason to be loyal.
- Reward your most loyal customers.
- Don’t forget to smile.
See you at the top!